Trusted Atlassian Marketplace Partner delivering Jira, Jira Service Management, Confluence, and custom Atlassian app development for public and private sector organizations. Backed by 10,000+ hours of expertise and multiple ACP certifications.
Opsgenius is an Atlassian Marketplace Partner. Our Atlassian consultants and software engineers work as one team, in the same room, on the same projects. That close collaboration is the difference: when a client needs more than out-of-box Atlassian can provide, we build the Forge app, the integration, or the automation that closes the gap without handing the work off, slowing the project down, or compromising on the result.
Our team holds multiple Atlassian Professional certifications and brings 10,000+ hours of hands-on technical experience across the Atlassian ecosystem. We work with both public and private sector, and our approach is the same for both: understand the problem first, recommend what genuinely fits, and build solutions that hold up over time.
Services we provide:
- Jira and Jira Service Management implementation & configuration, including ITSM, request management, SLAs, queue and dashboards design
- Confluence and intranet solutions for knowledge management, internal communication, and structured documentation
- Atlassian Cloud migrations from Data Center and server, with planning, execution, and post-migration optimization
- Assets implementation, integration & configuration, CMDB, asset schemas, and external data integrations
- Custom automations and integrations using ScriptRunner, REST APIs, and tailored automation logic
- Forge application development for bespoke Atlassian Cloud apps, made possible by the tight integration between our Atlassian and software engineering teams
- Identity & access integrations across LDAP, Active Directory, Microsoft Entra ID, Crowd, SSO, and Microsoft Graph
- Atlassian Cloud advisory covering architecture, security, governance, GDPR, and licensing strategy
- Atlassian training delivered in both Estonian and English, tailored to end users, administrators, and project teams
We promise less than we deliver. We do not oversell, we do not over-engineer, and we do not build what the client will not use. Every solution we ship is configured to fit the actual workflow, not the workflow we wished the client had.
Whether you need a single Jira workflow corrected, a full ITSM transformation, a Cloud migration done right, or a custom Forge app built for a problem off-the-shelf Atlassian cannot solve -> let's talk.